ABOUT US

Guide 21 is a smart, young, innovative tourism company based in Jerusalem, Israel.

The company was founded by Yossi Aroch and David Marcus in 2004 and has since become one of the leading tourism-related companies in Israel. We specialize in providing travel packages for wholesalers, groups, families and individuals.

Guide 21 has up-to-date knowledge of the market trends as well as experience with the best local suppliers, all tailor-fitted to the needs and preferences of our customers for tours, activities, accommodations and transportation.

We can proudly say that our company specializes in hosting groups of any type and size. Our employees understand the importance of each group’s needs, requirements and constraints.

We offer full-service tour, travel and vacation packages with 24/7 support at competitive rates.

Sincerely,

David and Yossi

WHY US?

EXPERTS IN PROVIDING SOLUTIONS FOR GROUPS AND DELEGATIONS

Our company specializes in providing hospitality solutions for delegations of any kind and size. From finding the best hotels, working with travel companies, drivers, reserving restaurants, excellent guides, to special tours, all at the highest level! We have hosted official and informal diplomatic delegations from all over the world.

PERFERCT FIT

In Guide 21 we have excellent knowledge of the local market and a large variety of first-class suppliers and vendors, assuring suitable fit for the clients’ needs.

HANDS ON APPROACH

Guide 21 is owned and run by two innovative, young and experienced partners, who are involved in all aspects of the company, assuring fast decision making and problem solving when needed. In addition, we provide 24/7 service and support by phone and email.

WE KNOW WHAT WE’RE DOING

We gained extensive knowledge by hosting many global groups and delegation. We gladly adopted international standards of hospitality and we know how to maintain these standards on a local level.

OUR TEAM

Has been in business since 2004. We offer a wide variety of international products backed by a courteous & knowledgeable staff, just a simple email or phone call away. Our team includes the best travel agents, tour guides, a back-office assistant, and drivers.

TRANSPERANCEY

Guide 21 believes that the client must be part of the decision-making process, we share all available options for accommodation, activities etc. and tailor fit the visit, based on the client’s preferences, budget, schedule and other constraints.

COMPETITIVE PRICES

Our wide network, knowledge and experience allow us to offer you unforgettable tourism experiences at affordable pricing. We hold special contracts for airfare, hotel and other travel components that translate into a product of excellent value.

Testimonials

Guide 21 are an example of a travel company at it’s finest. Their excellent reputation is based on professionalism, dedication and a thoroughly understanding of the client needs. We have been using their services for finding accommodations, restaurants, tour guides and basically anything I wish for my team during their visit in the Holy land. It is very important to me get responses quickly and to feel that I have a partner who is taking care of all my queries. It has and continues to be an absolute pleasure to work with David and the friendly team and so I would have no hesitation in recommending Guide 21. I feel as I have a partner who truly understand the importance of his role in the hospitality business as we are rely on his integrity, contacts and reliability. I am happy to say that the company has never failed me and always delivered to my expectations and more.

Guide 21 are a pleasure to work with. They provide continued support with our enquiries and can always be relied upon to fulfil our requirements. Customer service skills are exceptional, whoever you speak to they are always very friendly, but at the same time efficient and very professional. We have worked with Guide 21 for quite a few years and I look forward to many more…

Guide 21 'thinks outside of the box'. You always get your response promptly itemizing what you have requested and some alternatives which you may not have previously thought of. They are very personable and always receptive to the inevitable changes. Eventually, every aspect of the trip is managed perfectly.

"Guide 21 is our travel supplier for over 3 years, we feel that they truly understand our business, requirements, budget and even our clients hates/likes. It's always a pleasure to speak to them and we consider them part of the travel team here at ______." “Guide 21 has proven to be the best partner for arranging our delegation visit in Israel. From our warm welcome at the airport, through the tours and conference, guide 21 has taken care of anything we have asked for and more

First and very memorable travel company our family has used for our son Bar Mitzvah. We’ll remember this experience for the rest of our lives. We couldn’t have done it without Guide 21 close attention to every detail. Thank you for the amazing experience!

Guide 21 ALLWAYS go the extra mile for us and nothing is too much trouble. No job is too small or large for them and they always carry out the task with professionalism

Shalom Shira Hope you are doing well. It’s been such a busy period since returning from our trip to Israel. I would like to express my appreciation and thanks to you for your assistance with the land arrangements. You professional manner and quick responses to all my emails is greatly appreciated. Our guide Eli’s extensive knowledge, patience, professional manner and courteous interaction with the tour group made each day a memorable one. Our driver Shamier was very helpful, friendly and his skilful driving made us feel safe and comfortable each time he drove us to the various sites. I would like to take this opportunity to thank the Guide 21 team and wish them all the best with their future endeavours and I look forward to utilising their service again in the near future. All the best!